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Movietrak Ratings :
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Movietrak DVD Rental Service

 

. Movietrak is a good site, but given probable disruption from its takeover by Screenselect, now is probably not the time to start a subscription

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Movietrak DVD Rental Review
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Movietrak went out of business in 2005; this review is kept as it was for posterity.

Movietrak was founded in 1999 and claims to be Europe's first DVD rental-by-mail company, but is now actually powered by DVD 365--which gives it a pretty good engine. The interface also looks very much DVD 365, meaning its browse by genre selection is disappointing, but it gains points for being able to search and sort by titles, actors, and directors. However, we've heard of some problems filling your high-priority positions, especially new releases. Unlike most other services, it also has 4,000 music CDs available, which could be a big reason to subscribe if you think you'll use that advantage. Movietrak's delivery turnaround times have been characterized as average compared to other rental companies.

In June 2005, Screenselect announced it was acquiring rival DVD 365 along with its three affiliate companies Qflicks, Movietrak, and Mailbox Movies (see new story). Given the inevitable disruption during the takeover, we'd steer clear from this site for a few months.

Prices: Movietrak's free trial period is for two weeks, with its 1-disc subscription for a standard £9.99, 2 discs for £12.99, 3 discs for £14.99, 4 discs for £21.99, and 5 discs for £26.99.

 

 
Movietrak DVD Rental Customer Comments

Mike from Doncaster, June 7, 2005

II had the same problem as Guy from London a very poor service

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Guy from London, May 1, 2005

AVOID. I recently signed up for their free trial but was dissatisfied with the service. 2 of the 6 DVDs I received during the trial period would not play properly on my machine and one disc had not arrived more than 5 days after it was supposedly dispatched - so I reported it as missing, cancelled the trial and returned all the DVDs I had received well before the 14 days were up. The missing DVD did eventually turn up over a week after they claimed to have sent it, so I returned it immediately.

Imagine my dismay, then, when I noticed on my next bank statement that £14.99 had been debited from my account anyway by 'The DVD Biz Ltd'. I do not see why I should be expected to pay for Royal Mail's inefficiency or for the brief and substandard service I received from Movietrak, especially when it was advertised as free. I queried this but customer service have completely ignored me. I had an account with Screenselect for several months and never endured any problems like this. I am now with Lovefilm who are also excellent.

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

 

 

 

 

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Key Facts
MovietrakLogo

1 disc: £9.99
2 discs:
£12.99
3 discs:
£14.99

Free Trial: 14 days

Titles: 28.000+
Blu-ray:
no
Game Rentals:
no
Adult Films:
yes
Phone Contact:
no

Contact:
T.D.B.L.
FREEPOST NAT4273
Leven
KY8 4BR

 
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