Global E-Rental's site closed as of summer 2006, undoubtedly a casualty of the company going to the administrators in June
The site was run from Global Video, of which there were 244 stores nationwide with a 1.5 million membership base--so they certainly have experience in the industry. Their website looks okay, allowing searching on title, cast, director, and genre, with multiple genre selections available (one of our pet peeves which they've addressed.) There are no member reviews, but there are member ratings, so this is not too much of a drawback. However, their claimed 13,000-title inventory has not increased in the year since we first reviewed them in spring 2005. They also provide 350+ Playstation 2 and 100+ Xbox games.
We have heard multiple stories about slow customer service, particularly regarding the free trial. When we tested them ourselves we found them incredibly slow with a whopping 40% of discs (a record for us) so scratched we gave up watching them. Our return visitors may notice we dramatically reduced their ratings based on our own experiences and customer comments. Also, as they are based in Glasgow, there could be slight shipping delays to southern England.
Prices: Global E-rental's free trial period used to be an impressive full month, but they've since eliminated it altogether. Their prices are also some of the cheapest in the UK--but we had such a poor rental experience that we cannot recommend anyone subscribe with them; £8.99 for a 1-disc subscription, £10.99 for 2 discs, and £12.99 for 3 discs. They also have 4 discs at £15.99 and 5 discs at £18.99, though there are no free trials for these mega subscriptions. Their game rentals are also competitive; for 1 game and 1 DVD, £10.99. Note, you must have returned all your DVDs by the end of the trial/billing period to avoid being charged.