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Cinema Paradiso is a strong, growing DVD rental company which we believe is the best for world and arthouse cinema--their menu covers films from 24 countries, plus a foreign language menu with 21 entries, and you can even search for subtitles in your language of choice. Of course, with over 35,000 DVD films, Cinema Paradiso cover mainstream tastes as well. We like the fact that they have expanded film info for each title, what special features are on the disc, etc. One more little thing we like about Cinema Paradiso's site is that they include DVD titles in multiple genres rather than pigeonholing everything into one category.
In March 2005, Cinema Paradiso added film reviews and ratings, addressing our only major complaint about the service. In May they acquired the popular Zoovies service, a good sign the company is growing well, and 2006 saw their film inventory nearly double as well as an overall site revamp.
Prices: Cinema Paradiso is the only company we know of which offers a broad spectrum of unlimited and limited subscription tariffs, catering to low and high volume renters alike, and all at competitive prices. Cinema Paradiso offer an unlimited, one disc at a time tariff for a very competitive £9.49, 2 discs for an also competitive £12.49, and three discs for an industry standard £14.99. They also offer a full range of limited subscriptions for low-volume renters: 2 discs per month, one out at a time for £4.89 (2.45 per disc), 3 discs per month, one out at a time, for £5.99 (2 quid per disc), and 4 discs per month, 2 out at a time, for £7.99 (£2 per disc). Unlike other companies like Amazon using this limited model, if you only watch 2 in one month out of your 4 tariff, you get those extra 2 next month, so it's quite fair. Although they don't have a traditional time-based free trial, Cinema Paradiso offer the first four rentals free.
If you want to cancel, Cinema Paradiso requires that all discs be back in their possession by the time the free trial period ends--they suggest posting back five days before the end, which really means it's equivalent to a nine-day free trial if you quit.
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Featured Cinema Paradiso Customer Review
Danielle from London, September 8, 2007
have tried other DVD rentals company such as Lovefilm for a short time before switching to Cinema Paradiso. I have been a full member for nearly 2 years and cannot stop praising their services. Their website is improving constantly and the quality of films already in their catalogue is certainly one of the most complete especially especially if you are looking for foreign films. When a title is added to their reserved list, they will do everything to obtain a copy of a specific film for their members. You get regular update of what is happening to your reserved selection and will always manage obtaining a copy of the film who are looking for as soon as at it is released for the UK market. Their customer services is also very efficient and you will always get your dedicated customer services assistant who will do their best to help you even if you have a complaint to make. I would recommend to any future customers to read the company terms and conditions before joi ning in. By doing so, you will avoid complaining about specific issues which are clearly stated in them. All DVDs rental companies have the same terms and conditions and it is important to read them carefully to before joining in. Even though DVDs are all dispatched using the first class Royal Mail service, we all know that Royal Mail is not always reliable with delivery the mail on time. So, Cinema Paradiso cannot be held responsible for such a delay. I have recommend Cinema Paradiso to a large number of my friends who are so far satisfied. DVDs can get easily lost in the post, and, if you follow the process to report lost DVDs, major problems can be easily avoid. They have also added trailers to their website and their quality is certainly the best compare to Lovefilm and Blockbusters. It is obviously a smaller company compared to their competitors but they certainly care more about their members than other multinationals who just care about obtaining a large number of cu stomers rather than looking after those they have already have on their database. Cinema Paradiso cares about their customers and always take their customers comments and suggestions into consideration. Also every emails are answered personally. You do not get a standard respond like the others. They are also the only ones offering a free trial period of 30 days with 4 free DVDs rentals while the others offer only 14 days which is too short to decide if you want to start a membership with them or not I wish Cinema Paradiso good luck and carry on improving their website as well as looking after your customers using such a personal service.
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Most Recent Cinema Paradiso Customer Reviews
David from Kent, 24 April, 2008
Have been using CParadiso for 2 years and have been very satisfied. Their world cinema selection is excellent and they seem to have been upgrading their other genres. The site is easy to navigate round and their service quick and efficient.
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Andy, 29 January, 2008
not so enthused with big companies although it seems that BB and Amazon still rock!
hat off to cinemaparadiso. must admit I also had a great service from them guys. give them couple of yrs, and they'll be better even than the rest of 'em.
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We also have discussion groups on various DVD companies in our Forum which may be of interest.
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